STATUS: COMPLETE

WhatsApp Triage — 2026-02-11 09:00

Conversations scanned: 20

Summary

• ACTION_NEEDED: 3
• DELEGATED: 1
• REPLIED: 2
• NOTED: 2
• SKIPPED: 12

Master Action Items

1. Andy Liu — Bees360 client expressed disappointment about missed calls. Said "I have huge concerns to form a long term partnership with you. I need you to keep your words." Steven apologized yesterday but relationship needs repair. → Call Andy proactively today.
2. Quang Vinh Tran — Salary not received (payment date was the 5th, today is the 11th). Recurring issue — same talent had payslip issues in Oct. Asked for solution "by today" or will escalate to his direct manager at Athos. → Delegate to Alec/Wilson immediately.
3. Eric Smallwood — FlipIQ owes ~$25K, both agreed to file small claims + add $10K damages. Eric advises having lawyer draft demand letter. Last active Thursday. → Get lawyer to draft demand letter.

Full Audit

1. Admin Dinkers (Yesterday) — SKIPPED. Personal — SMAD pickleball community, 17 unread.
2. SMAD Pickleball (Yesterday) — SKIPPED. Personal — pickleball group, 9 unread.
3. RJH 2nd Grade Girls (Yesterday) — SKIPPED. Personal — school parent group.
4. SMCCP Parents (Yesterday) — SKIPPED. Personal — school parent group.
5. Andy Liu (Yesterday) — ACTION_NEEDED. Summary: Andy tried to schedule a call Monday. Steven offered 4PM Tuesday. Andy agreed but Steven didn't pick up at 4PM. Andy sent frustrated message at 4:02pm — "Candidly, I am disappointed that you haven't responded as you promised... I have huge concerns to form a long term partnership." Steven apologized at 5:45pm saying "feel free to just call me whenever." Relationship damage with key Bees360 client.
6. Gene Chuang (Yesterday) — SKIPPED. Personal — SMAD pickleball vote reminder.
7. SMAD General Chat (Yesterday) — SKIPPED. Personal — food recommendations.
8. Worca Philippines (Yesterday) — NOTED. Alvin sent Richard Francia a Google Meet invite for quick sync. Related to PH ops / Tarlac office transition. No action needed from Master.
9. Tactic Growth + Worca (00:16 today) — DELEGATED→Alvin. Alvin waiting on one more SDR candidate video/CV. Ivan added new number to group. Client group chat, Alvin handling.
10. Quang Vinh Tran (Yesterday) — ACTION_NEEDED. Summary: Vinh's salary payment is late again (due 5th, not received by 10th). This is a recurring pattern — same talent had payslip issues in Oct 2025. Steven said he'd ask Alec but nothing resolved. Vinh escalating: "Could you please check and advise on the solution by today? If needed, I can ask my direct manager to follow up with Athos." Delegate to Alec/Wilson for immediate payroll resolution.
11. SMAD Fat FIRE (Monday) — SKIPPED. Personal — finance community group.
12. Kathleen Lee (Monday) — NOTED. Kathleen reacted ❤️ to Steven's intro email connecting Kathleen and Lina for CCSM AI seminar. No further action — they're connecting via email.
13. Wilson Yeh (Sunday) — REPLIED. Wilson asked Steven to approve Patlytics employee bonus payment (batch 00539). Steven reacted 👍. Pattern of periodic TW payment approvals — all handled promptly.
14. Nhon (Friday) — SKIPPED. Personal — pickleball, reacted to "Join us next week."
15. SM TK/K/1st/2nd Dads 2025 (Thursday) — SKIPPED. Personal — dad group.
16. Eric Smallwood (Thursday) — ACTION_NEEDED. Summary: FlipIQ owes ~$25K, has been delaying payments with excuses. Steven and Eric agreed to escalate — file small claims and add $10K for damages. Eric advised: "When the lawyer drafts it tell him to add 10k for damages... That will likely get him on the phone." Ball is in Steven's court to engage a lawyer.
17. Yuki Iwatani (Thursday) — SKIPPED. Brief personal exchange.
18. Tiger Lilies (2/4) — SKIPPED. Personal — sports group.
19. Xiaoyin Qu (2/4) — SKIPPED. Personal conversation.
20. Adam Liang (2/3) — REPLIED. Invoice-related, Steven reacted 🙏 to payment message.