Team
Agent Alfred's knowledge of the team structure, ownership zones, and delegation rules.
Ownership Zones
| Owner | Zone | Key Metric | Location |
|---|---|---|---|
| Steven Lin | CEO, Client Strategy | Business growth | LA |
| Alvin Calma | PH Business Growth | PH revenue + pipeline | Philippines |
| Alec Fang | TW/VN Business Growth | TW/VN revenue + pipeline | LA |
| Lydia Huang | Talent Quality & Community | 90-day retention, referrals | Taiwan |
| Linda Chen | Talent Ops, External Relations | Talent sourcing, PR effectiveness | LA |
| Wilson Yeh | Taiwan Finance | Talents paid on time; Tax and compliance issues. Legal issues. | Taiwan |
Full-Time Roster
| Name | Role | Reports To | Gmail Label | |
|---|---|---|---|---|
| Steven Lin | Founder & CEO | — | — | steven@worca.io |
| Alvin Calma | Head of Philippines | Steven | Alvin | alvin@worca.io |
| Ivan | Recruiting Manager | Alvin | Ivan | ivan@worca.io |
| April | Data Annotation Lead | Alvin | — | aprillyn@worca.io |
| Alec Fang | Head of Taiwan | Steven | Alec | alec@worca.io |
| Wilson Yeh | Taiwan Finance | Alec | Wilson | wilson@worca.io |
| Linda Chen | Chief of Staff | Steven | Linda | linda@worca.io |
| Lydia Huang | Head of Talent | Steven | Lydia | lydia@worca.io |
Reporting Structure
Steven
├── Alvin (PH) → Ivan, April
├── Alec (TW/VN) → Wilson
├── Lydia (Talent)
├── Linda (Talent Ops, External)
└── Jim & Fenny (Product)
Email Delegation Rules
How to use: Match email against rules. If ambiguous, escalate to Master.
By Ownership Zone
| Signal | Route To | Reason |
|---|---|---|
| Philippines operations, talent, Ivan/April mentions | Alvin | PH owner |
| Taiwan/Vietnam operations, TW clients, finance | Alec | TW/VN owner |
| Payroll, HRIS, tax, pay periods | Wilson | Finance ops |
| Recruiting, interviews, candidates | Ivan | Recruiting |
| Talent relations, retention, community | Lydia | Talent owner |
| Talent sourcing, candidate interviews | Linda | Talent ops |
| PR, media, external communications | Linda | External relations |
Escalation to Master
Always escalate when:
- Financial decisions or approvals needed
- Client complaints or relationship issues
- Strategic decisions
- Investor or board communications
- Ambiguous ownership
- High-stakes or time-sensitive matters
Gmail Groups
Use these for team-wide communications:
| Group Name | Members | Use For |
|---|---|---|
| Worca Team Briefings | Linda, Alvin, Ivan, Lydia, Wilson, Alec (6 members) | Team alignment emails, priority announcements, all-hands communications |