Team

Team structure, ownership zones, and delegation rules.

Team Members

Steven Lin — Founder & CEO (LA)

• Email: steven@worca.io
• Zone: Client Strategy — business growth

Alvin Calma — Head of Philippines

• Email: alvin@worca.io | Gmail Label: Alvin
• Reports to: Steven
• Zone: PH Business Growth — PH revenue + pipeline
• Direct reports: Ivan, April

Ivan — Recruiting Manager

• Email: ivan@worca.io | Gmail Label: Ivan
• Reports to: Alvin

April — Data Annotation Lead

• Email: aprillyn@worca.io
• Reports to: Alvin

Alec Fang — Head of Taiwan/VN (LA)

• Email: alec@worca.io | Gmail Label: Alec
• Reports to: Steven
• Zone: TW/VN Business Growth — TW/VN revenue + pipeline
• Direct reports: Wilson

Wilson Yeh — Taiwan Finance (Taiwan)

• Email: wilson@worca.io | Gmail Label: Wilson
• Reports to: Alec
• Zone: Finance — talents paid on time, tax/compliance, legal

Linda Chen — Chief of Staff (LA)

• Email: linda@worca.io | Gmail Label: Linda
• Reports to: Steven
• Zone: Talent Ops, External Relations — talent sourcing, PR effectiveness

Lydia Huang — Head of Talent (Taiwan)

• Email: lydia@worca.io | Gmail Label: Lydia
• Reports to: Steven
• Zone: Talent Quality & Community — 90-day retention, referrals

Org Chart

Steven
├── Alvin (PH) → Ivan, April
├── Alec (TW/VN) → Wilson
├── Lydia (Talent Ops)
├── Linda (Talent Ops)
└── Jim & Fenny (Product)

Email Routing

Sender → Label (mechanical lookup)

If the sender's email matches a team member below, apply their Gmail label and archive. If a direct report sends email, route to their manager's label.

• alvin@worca.io → Label: Alvin
• aprillyn@worca.io → Label: Alvin (April reports to Alvin)
• ivan@worca.io → Label: Ivan
• alec@worca.io → Label: Alec
• wilson@worca.io → Label: Alec (Wilson reports to Alec)
• lydia@worca.io → Label: Lydia
• linda@worca.io → Label: Linda

Topic → Label (when sender is external)

If the sender is NOT a team member, route by topic:

• PH operations, PH talent, PH clients → Label: Alvin
• TW/VN operations, TW/VN clients → Label: Alec
• Payroll, tax, HRIS, invoicing → Label: Alec
• Talent sourcing, candidate intros → Label: Linda
• Talent retention, talent community → Label: Lydia
• Recruiting, interview scheduling → Label: Ivan

Escalate to Master (do NOT delegate)

• Explicit approval/signature requested from Master
• Financial decisions (not routine payroll/invoicing)
• Client complaints or relationship escalations
• Strategic decisions with company-wide impact
• Team member explicitly asks for Master's input
• Investor or board communications
• Ambiguous AND high-stakes

Gmail Groups

• Worca Team Briefings — Linda, Alvin, Ivan, Lydia, Wilson, Alec (6 members). Team alignment emails and priority announcements.